How to Upgrade
Upgrading gives you more verified email credits per month so you never run out mid-campaign.
Go to Settings - Billing in your Prospi dashboard.
Select your new plan.
Confirm the upgrade - your new plan activates immediately.
Unused credits from your current plan roll over.
Billing is adjusted automatically and you only pay the prorated difference.
How to Downgrade
You can switch to a lower plan if you need fewer credits for a period of time.
Go to Settings - Billing.
Select a lower-tier plan.
Confirm - the downgrade takes effect at the start of your next billing cycle.
You keep full access to your current plan until the billing period ends.
What Happens After a Downgrade
Your unused credits remain and can still be used.
Active campaigns continue running as long as you have credits available.
Features from higher-tier plans may become restricted once the downgrade takes effect.
Not sure which plan is right for you? Reach out via the live chat and we will help you figure it out.