What Is a Workspace?
A workspace in Prospi is a self-contained environment that holds its own email accounts, campaigns, leads, and analytics. Think of it as a separate "project" or "client account" within the Prospi platform.
Every Prospi user has at least one workspace. Depending on your plan, you can create and manage multiple workspaces from a single login.
What Lives Inside a Workspace
Each workspace is fully isolated. This means:
Email accounts - The sending accounts connected to that workspace are not shared with other workspaces.
Campaigns - All campaigns belong to a specific workspace.
Leads - Your prospect lists are scoped to the workspace they were imported into.
Analytics - Open rates, reply rates, and other metrics are tracked per workspace.
Team members - Access permissions are managed at the workspace level.
Why Use Multiple Workspaces?
There are several common reasons to set up more than one workspace:
Agencies Managing Multiple Clients
If you run a cold email agency, you can create a dedicated workspace for each client. This keeps their data, campaigns, and email accounts completely separate - and you can give clients read-only access to their own workspace via the Viewer role.
Separating Business Units or Brands
If your company operates multiple brands or divisions, separate workspaces prevent data from mixing and let each team focus on their own campaigns.
Testing and Staging
Some users create a separate workspace for testing new campaign strategies, email copy, or integrations without affecting their production data.
Switching Between Workspaces
If you have access to multiple workspaces, switching is simple:
Look at the left sidebar in the Prospi app.
Click on the workspace name or the workspace switcher icon at the top of the sidebar.
A dropdown will appear listing all workspaces you have access to.
Click the workspace you want to switch to. The page will reload with that workspace's data.
Workspace Settings
Admins can manage workspace settings by clicking Settings in the left sidebar. From here you can:
Rename the workspace - Update the display name at any time.
Manage team members - Invite new users, change roles, or remove access.
Configure integrations - Set up API keys, webhooks, and connected services.
View billing - See which plan the workspace is on and manage subscriptions.
Creating a New Workspace
To create an additional workspace:
Open the workspace switcher in the left sidebar.
Click "Create New Workspace" (or the + icon).
Enter a name for the workspace and confirm.
Your new workspace will be created and you will be switched into it automatically.
The new workspace starts empty - you will need to connect email accounts, import leads, and set up campaigns from scratch.
Key Things to Remember
Workspaces are completely isolated - data does not carry over between them.
Your login credentials are shared across all workspaces. You do not need separate accounts.
Each workspace can have its own team members and roles.
Billing may be per workspace depending on your plan (see the Agency Setup article for details).